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Returns and Refunds

You may return any item you purchase in new condition, unopened and in original packaging for a credit or full refund less shipping costs within 7 days of delivery*.

Send us an email to sales@justparty.co.nz quoting your name, reference number and reason for return.

We will happily pay the return shipping cost if the return is a result of our error. Aside from this, any return courier or postage charges are at your own expense. For all returns include a copy of your invoice and reason for the return.

* This policy may differ on Special customer orders and will be managed on an individual basis.

Safe, Efficient and Fun Online Shopping.

Shopping online should be a fun and super easy experience. For some, it can still be a bit scary so we want to just let you know that purchasing your goodies online with us, is as safe as houses. We are based here in Auckland with all our goodies sitting in our warehouse so delivery and dispatch is nice and quick.

We're all part of the wonderful Party At Yours family - we're big on service so if you need us for any reason, we're just a phone call or email away.

Call TIffany on 0800 444 886 or sales@justparty.co.nz.

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Returns and Refunds

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Safe, Efficient and Fun Online Shopping.

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